Privacy Commitment

Privacy Policy

At Water Grove, we take your privacy seriously. This policy explains how we collect, use, disclose, and safeguard your information when you use our investment platform.

"Transparency is our core principle—this includes being transparent about how we handle your personal data."

Last Updated
December, 2025
Policy Version
v1.0
Applicable To
All Investors
Information We Collect
  • Personal details (name, email, phone number)
  • Account and login information
  • Transaction and investment records
  • Communication history with our support team
  • KYC documentation when required
  • Device and browser information
How We Use Information
  • Create and manage user accounts securely
  • Process investments and withdrawal requests
  • Communicate important updates and notifications
  • Improve platform functionality and user experience
  • Comply with legal and regulatory requirements
  • Prevent fraudulent activities and enhance security
Data Protection Measures
  • End-to-end encryption for sensitive data
  • Restricted access to authorized personnel only
  • Regular security audits and vulnerability assessments
  • Secure data centers with physical protection
  • Employee training on data privacy protocols
  • Incident response and breach notification procedures
Data Retention
  • Transaction records: 7 years minimum
  • Account information: While account is active + 2 years
  • Communication logs: 3 years
  • KYC documentation: 10 years as per regulations
  • Analytics data: 2 years anonymized
  • Right to request early deletion (subject to legal requirements)
Your Data Rights
As a Water Grove user, you have the following rights regarding your personal data

Access Rights

Request a copy of your personal data

Correction Rights

Update inaccurate or incomplete information

Deletion Rights

Request deletion of your data (with limitations)

Objection Rights

Object to certain types of processing

Cookies & Tracking

Our platform uses cookies and similar technologies to enhance your experience and analyze usage patterns.

TypePurposeDuration
EssentialSite functionality and securitySession
PerformanceAnalytics and improvement2 years
FunctionalPersonalization1 year
MarketingTargeted advertising (opt-in)1 year
You can manage cookie preferences through your browser settings.
Contact Our Data Protection Team
Email
Support@watergrooveinvestment.com
Phone
Number +234 803 502 6480
Address
Data Protection Office, Water Grove HQ
For data access requests or privacy concerns, please contact us with "Privacy Request" in the subject line.

Data Sharing & Disclosure

Water Grove does not sell, rent, or trade personal data. Information may be shared only under specific circumstances.

Legal Requirements

When required by law or regulation, including court orders or government requests

Service Providers

With trusted partners strictly for operational purposes under confidentiality agreements

Safety & Rights

To protect the rights, property, or safety of Water Grove, our users, or the public

Policy Updates & Acceptance

Policy Changes

We may update this privacy policy periodically. Significant changes will be notified through our platform or via email. Your continued use of the Water Grove platform after any changes constitutes your acceptance of the updated policy.

Your Acceptance

By registering, accessing, or using the Water Grove Investment Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.